Set up and manage online booking

Use online booking to let customers reserve an appointment, a staff member, or a resource at any time.

Set up booking

1. Create each bookable service with a clear name, duration, description, and price.
2. Assign the people or resources that can fulfill it, such as a technician, chair, court, lane, or table.
3. Set the availability that customers may book. Review working hours, blocked time, and existing reservations before publishing.
4. Add any customer questions needed to prepare for the visit.
5. Preview the customer flow, then share or embed your booking link.

Customers choose an available date and time after adding a service.

Manage the calendar

Online bookings and staff-created bookings appear on the shared calendar. Open a booking to review the customer, service, assigned resource, time, payment details, and notes. From there, make the supported change: confirm, reschedule, cancel, or update the assignment.

For a walk-in or phone request, create the booking for the customer so availability stays accurate. If you reschedule or cancel, confirm the customer receives the updated details.