How can we help?

Getting Started

Clear, step-by-step guides designed to help you set up, scale, and grow your customer-facing digital experiences.

Frequently Asked Questions

Quick answers about scanning, checkout, tax, inventory, online ordering, devices, and everyday Taplo features.

Account Management

Manage your Taplo account, team members, notifications, and security settings.

Bookings & Appointments

Set up online booking, protect appointments, send reminders, and fill openings.

Catalog

Organize categories, products, inventory, lanes, feeds, and range products.

Customers & CRM

Manage customers, contacts, and messaging in one place to build stronger relationships and drive repeat business.

FastBound

Manage firearms compliance and your bound book to keep FFL operations accurate and audit-ready.

Integrations

Connect Taplo with your favorite tools, including FastBound and webhooks.

Invoices

Create, send, collect, and track customer invoices.

Loyalty, Promos & Gift Cards

Simple tools to promote your store, reach more customers, and keep them coming back.

Marketing & Automations

Use forms, automated messages, campaigns, ads, audiences, and website chat.

Memberships

Create membership plans, enroll members, support the member portal, and recover payments.

Menu Management

Build and manage your menu to optimize customer experience, drive sales, and support long-term success.

Orders

Configure ordering channels, QR codes, tablets, printers, and the order flows your team relies on.

Payments & Analytics

Set up payments, fast checkout, and read the reports that drive smarter decisions.

Range

Rentals

Configure rental items, agreements, holds, returns, and late charges.

Rewards

Create reward programs and guide customers through earning and redemption.

Self-serve Kiosks

Let customers order anytime, freeing up staff to serve more and scale smarter.

Service Tickets & Work Orders

Check in service work, build estimates, collect authorization, and keep customers updated.

Storefront

Warehouse Management

Included in the Multi-Location plan. Learn about warehouse stock, transfers, receiving, fulfillment, and team access.