Authorization documents what the customer approved before work begins.

- Review the requested work, line items, estimate total, deposit, and any approval limit with the customer.
- Present the authorization terms and collect the customer's signature.
- Save the signed authorization with the work order.
- If scope or price changes, update the estimate and clearly identify the difference from the authorized amount.
- Send the revised estimate and wait for approval before performing work beyond the existing authorization.
- Record the new approval and signature in the work order history.
At completion, create or send the final invoice, apply any deposit, collect the balance, and retain the signed record.