Build and send a customer campaign

Use a campaign for a one-time message to a defined customer group.

1. Choose the business goal and audience before writing the message.
2. Select text, email, or the supported combination.
3. Build the message from a template or create it from scratch.
4. Keep one clear call to action and verify every link.
5. Preview the message, check the estimated audience, and send a test.
6. Send now or schedule it, then review delivery, opens, clicks, and attributed sales where available.

Exclude contacts without the required consent and avoid sending to everyone when a relevant segment is available. For ongoing event-based follow-up, create an automation instead of repeatedly cloning a campaign.