Merchant FAQs: scanning, checkout, inventory, and devices

In Frequently Asked Questions

Does Taplo work with a barcode scanner?

Yes. Taplo works with 2D barcode scanners that connect to your tablet or computer. You can scan products in when you receive inventory, and scan them again at checkout when you ring up a sale. Scanners read both standard product barcodes and Taplo QR labels.

Can I scan with my phone or tablet camera instead?

You can, but a dedicated 2D scanner is much faster and is what we recommend for busy checkout. Camera scanning works well as a backup when a scanner is not handy.

How fast is checkout?

Taplo is built to keep scanning and checkout quick, even when your connection is not perfect. Real-world speed also depends on your own setup, the scanner you use, the device it runs on, and your internet connection, so a solid scanner and a stable connection make the biggest difference. We share recommended hardware so you can set up for speed.

Can I set different tax rates for different products?

Yes. Every product can carry its own tax rate, a special rate, or no tax at all. When a customer buys a mix of products in one order, each item is taxed by its own rate and the cart total updates automatically to reflect the mix.

Can I manage inventory across more than one location?

Yes. Taplo tracks stock separately for each location, so you always know what is on hand and where. It is built for businesses that run more than one store, stand, or site.

Can I move stock from a warehouse to a store or stand?

Yes. You can transfer inventory between your locations, for example from a central warehouse out to a stand or store, and each location's counts update as stock moves.

Can customers order online for curbside or pickup?

Yes. Customers can order from your online store and choose curbside or pickup at a participating location. What they can order for pickup reflects the stock actually available at that location, so they only see and buy what is really there.

Can customers find my products by brand?

Yes. You can organize products by brand, filter by brand inside Taplo, and let shoppers filter by brand on your online store. Your storefront is also built to be search friendly, so customers searching online for a specific brand can find that you carry it.

Can I print price tags and product labels?

Yes. You can print product and price labels, including QR labels customers can scan for product details. Labels print on standard thermal label stock.

What if my internet connection drops during a busy day?

A stable connection matters most during your busiest times. Many checkout slowdowns come down to weak wifi or a shaky network on site, so we recommend a strong connection and can suggest hardware to help you stay online, including devices with cellular. Taplo is also built to keep scanning quick so your setup is not the thing holding you back.

Do you offer devices with cellular (eSIM)?

Yes. Cellular-capable device options are available, so you can stay connected even where wifi is weak. You can turn cellular on for your busy season and off when you are finished. Reach out for current device options.

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